Privacy Policy
Last updated October 25, 2026
What we collect
When you create an organization we store the account details you enter (organization name, contact name, email, phone, address) and the business data you and your team put into Rhizagen: customers, vendors, employees, jobs, inventory, vehicles, financial records and the files you upload. The field app records GPS position only while location sharing is on and only during working periods, as configured by your administrator.
How it is used
Your data is used to run your organization's account and nothing else. We do not sell it, share it with advertisers, or use it to train models. Payment details are handled by PayPal and bank connections by Plaid; Rhizagen never stores card numbers or bank credentials.
Where it lives
Each organization has its own isolated database. Data from one customer is never mixed with another's. Backups are kept to restore service and are deleted on the same schedule as live data.
Your control
- Administrators can export everything at any time from Settings → Export Data.
- Administrators control who in the organization can see what, per section and per page.
- You can ask us to delete an organization and all of its data by writing to [email protected].
Cookies
Rhizagen uses one session cookie to keep you signed in and browser storage for your own preferences (such as a remembered location filter). No tracking or advertising cookies are used.
Contact
Questions about privacy: [email protected].